Privacy Policy

1Who we are

Secure Brand Solutions LLP (“SBS”, “we”, “us”) is the data controller (under the EU/UK GDPR) and data fiduciary (under India’s Digital Personal Data Protection Act, 2023 — “DPDP Act”) for the personal data collected through this website.

Registered office: R17, Babu Govind Chl, Khot Kuwa Road, Malad East, Mumbai 400097, Maharashtra, India
Privacy & data-protection contact: privacy@securebrandsolutions.com

2What we collect

We only collect what you choose to send us. When you submit the Contact (“Get a quote”) form we receive:

• Your name, email address, company / brand name, phone number (with country dialing code) and your message.
• Limited technical data needed to deliver and secure the request — your IP address, the page you submitted from and a timestamp — recorded in our server log.
• A record that you agreed to this Privacy Policy when submitting the form.

We do not use advertising or analytics cookies, third-party tracking pixels, or social-media trackers on this site. Our web fonts are served from our own server, and our anti-spam check (ALTCHA) runs entirely on our own server using a privacy-friendly proof-of-work — it sets no cookies and shares no data with third parties.

3Why we use it & our legal basis

We use your information solely to respond to your enquiry, prepare a proposal, and follow up about the services you asked about.

• GDPR: your consent (Art. 6(1)(a)), given via the form checkbox, and our legitimate interest (Art. 6(1)(f)) in responding to business enquiries.
• DPDP Act: your consent, and “certain legitimate uses” for responding to a request you voluntarily initiated.

We do not use your data for automated decision-making or profiling, and we never sell it.

4Who we share it with

Your enquiry is delivered to our internal sales inbox over an encrypted connection. We do not share, rent or sell personal data to third parties for their own purposes. The only processors involved are the hosting and email infrastructure that operate this website and mail on our behalf, bound to act only on our instructions.

5How long we keep it

We keep enquiry data only for as long as necessary to respond to and follow up on your enquiry and any resulting business relationship, after which it is deleted. You can ask us to delete your data at any time (see “Your rights”) and we will do so unless we are required by law to retain it.

6How we protect it

The website is served over HTTPS/TLS, form submissions and email are transmitted over encrypted connections, and access to enquiry data is limited to authorised SBS staff. Credentials are stored outside the public web directory and are never exposed to the browser.

7Your rights (GDPR)

If the GDPR applies to you, you have the right to: access your data; have it corrected or erased; restrict or object to its processing; data portability; and to withdraw consent at any time. You also have the right to lodge a complaint with your local data-protection supervisory authority. To exercise any of these, email privacy@securebrandsolutions.com.

8Your rights (DPDP Act, India)

As a Data Principal under the DPDP Act you have the right to: access a summary of your personal data and how it is processed; correction, completion, updating and erasure; grievance redressal; and to nominate another person to exercise your rights in the event of death or incapacity. You may withdraw consent as easily as you gave it.

Grievance redressal: our Grievance Officer can be reached at privacy@securebrandsolutions.com or by post at our registered office above. We aim to acknowledge grievances promptly and resolve them within the timelines prescribed by law.

9International transfers

Our website and mail are hosted on servers that may be located outside your country. Where personal data is transferred across borders, we take steps to ensure it remains protected in line with applicable law.

10Children

This site and our services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

11Changes to this policy

We may update this policy from time to time. The “last updated” date below reflects the current version; material changes will be reflected on this page.

12Contact us

Questions about this policy or your data? Email privacy@securebrandsolutions.com or write to us at R17, Babu Govind Chl, Khot Kuwa Road, Malad East, Mumbai 400097, Maharashtra, India.